Archive – Consumer (2025)

The Regional Court in Pilsen has annulled a decision of the Czech Trade Inspection Authority, which had fined a shoe retailer for labelling long-term discounted goods as “discount.” The court disagreed with the Czech Trade Inspection Authority's view on the issue of duration of discount promotions a

As of 1 January 2025, the rules for labelling products with unit prices have changed. This obligation now extends beyond food products to include certain non-food products as well. What does this mean for retailers and which products are affected? We have summarized the key points you need to know.

The European Union launched the Online Dispute Resolution (ODR) platform in 2016 to facilitate efficient online resolution of consumer complaints within the EU. However, the EU has now decided to discontinue this project, prompting questions about its effectiveness and future. This article explores