Consumer
The European Union launched the Online Dispute Resolution (ODR) platform in 2016 to facilitate efficient online resolution of consumer complaints within the EU. However, the EU has now decided to discontinue this project, prompting questions about its effectiveness and future. This article explores
Computer games and consumer law – What should you be aware of as a player or developer?
Only few people realise that consumer protection regulations must also be respected when developing and playing computer games. It doesn’t happen very often, but even in the Czech Republic we have encountered inspectors from the Czech Trade Inspection Authority checking whether a computer game viola
Complaints after amendments to consumer protection legislation – what has changed?
The extensive amendment to consumer law, which came into force in January this year, also brought changes to the complaints procedure. These, as well as new rules for discount offers, are now subject to frequent inspections by the Czech Trade Inspection Authority. We therefore provide an overview of
Discounts after the amendment to the Consumer Protection Act - do you really have everything in order?
The aim is to protect consumers from the misleading practices of sellers in the form of purposeful short-term increases in prices and their subsequent immediate reduction, which is presented as a significant discount. Currently, extensive checks on compliance with these rules are being carried out b
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